Skystreet Real Estate Marketing ("Skystreet," "we," "our," or "us") is committed to protecting the privacy, confidentiality, and security of the personal information entrusted to us. We recognize the importance of privacy and are dedicated to complying with applicable privacy laws, including British Columbia's Personal Information Protection Act (PIPA) and Canada's Personal Information Protection and Electronic Documents Act (PIPEDA). This Privacy Policy explains how we collect, use, disclose, store, and safeguard personal information in connection with our real estate brokerage, marketing, sales, leasing, presale marketing, development marketing, and related services. As a real estate brokerage and marketing company, we collect personal information from buyers, sellers, landlords, tenants, property owners, prospective clients, investors, developers, licensees, contractors, vendors, service providers, and visitors to our website. The information we collect may include names, residential and mailing addresses, telephone numbers, email addresses, dates of birth, government-issued identification, employment and income information, mortgage pre-approval information, banking and payment information, property ownership details, real estate preferences, transaction records, communications with our office, marketing preferences, and any other information reasonably necessary to provide our services and fulfill our legal, regulatory, and contractual obligations. Personal information is generally collected directly from individuals when they contact us, submit online inquiry forms, request information about properties, register for open houses or presale projects, subscribe to newsletters, use our website or online portals, engage our brokerage services, or otherwise interact with us. In certain circumstances, and where permitted by law or authorized by the individual, we may also collect information from real estate boards, MLS® systems, property developers, financial institutions, mortgage brokers, lawyers, notaries, government agencies, credit reporting agencies, references, service providers, and publicly available sources for the purpose of verifying information, facilitating transactions, and administering our services. The personal information we collect is used for legitimate business purposes related to our real estate operations. These purposes include assisting clients with buying, selling, leasing, and marketing real estate; facilitating negotiations and real estate transactions; preparing contracts and transaction documents; communicating with clients and other professionals involved in a transaction; coordinating with lawyers, notaries, mortgage brokers, lenders, inspectors, appraisers, contractors, and developers; maintaining transaction records; responding to inquiries; delivering customer support; sending newsletters, market updates, promotional materials, and property information where consent has been provided; improving our website and services; preventing fraud; protecting our legal rights; and complying with applicable legal, regulatory, accounting, taxation, anti-money laundering, FINTRAC, real estate licensing, and professional obligations. Where required by law, we obtain consent before collecting, using, or disclosing personal information. Consent may be provided expressly in writing, electronically, verbally, or may be implied through an individual's actions and interactions with us. Individuals may withdraw consent at any time, subject to legal, regulatory, and contractual requirements; however, withdrawing consent may limit our ability to provide certain services or complete real estate transactions. Skystreet Real Estate Marketing does not sell personal information to third parties. We may disclose personal information when necessary to provide our services or comply with legal obligations. Such disclosures may include sharing information with buyers, sellers, landlords, tenants, property developers, lawyers, notaries, mortgage brokers, lenders, inspectors, appraisers, contractors, financial institutions, payment processors, insurers, accountants, auditors, technology service providers, cloud service providers, real estate boards, regulatory authorities, government agencies, and other parties involved in a real estate transaction where authorized by law or with the individual's consent. Any third-party service providers engaged by Skystreet are expected to maintain appropriate safeguards to protect personal information and may only use such information for authorized purposes related to the services they provide. Our website may automatically collect certain technical information when visitors access or use our online services. This information may include Internet Protocol (IP) addresses, browser type, operating system, device information, website usage data, pages visited, referral sources, cookies, analytics data, and similar information collected through cookies and related technologies. This information helps us improve website functionality, enhance user experience, analyze traffic patterns, maintain website security, and optimize our services. Users may adjust their browser settings to refuse or manage cookies; however, certain website features may not function properly if cookies are disabled. In the course of providing our services, Skystreet may utilize cloud-based software platforms, customer relationship management (CRM) systems, electronic signature platforms, marketing automation software, payment processors, communication tools, document management systems, and other technology services. Some of these service providers may store or process personal information outside British Columbia or Canada. When personal information is transferred outside Canada, it may become subject to the laws of the jurisdiction in which it is processed and may be accessible to courts, law enforcement agencies, or regulatory authorities in those jurisdictions. We take reasonable measures to ensure that service providers handling personal information maintain appropriate privacy and security protections. We employ reasonable administrative, technical, and physical safeguards to protect personal information against unauthorized access, collection, use, disclosure, copying, modification, disposal, loss, theft, or destruction. These safeguards may include secure computer systems, encryption technologies, access controls, password protections, multi-factor authentication, secure document storage, confidentiality obligations, staff training, and other commercially reasonable security measures. While we strive to protect personal information using industry-standard safeguards, no method of transmission over the Internet or method of electronic storage can be guaranteed to be completely secure. Personal information is retained only for as long as necessary to fulfill the purposes for which it was collected, satisfy legal and regulatory requirements, comply with applicable real estate record retention obligations, resolve disputes, enforce agreements, and support legitimate business operations. When personal information is no longer required, it is securely deleted, destroyed, anonymized, or otherwise disposed of in accordance with our records retention practices and applicable legal requirements. Individuals have the right, subject to certain legal exceptions, to request access to personal information held by Skystreet and to request corrections if they believe the information is inaccurate or incomplete. Requests for access or correction must be submitted in writing and may require verification of identity before a response is provided. We will respond to such requests within the timeframes required by applicable privacy legislation. Our services are not intended for children under the age of 18, and we do not knowingly collect personal information directly from children except where authorized by a parent or legal guardian or otherwise permitted by law. From time to time, we may update this Privacy Policy to reflect changes in our business practices, legal requirements, technology, or services. Updated versions will be posted on our website and will become effective upon publication. We encourage individuals to review this Privacy Policy periodically to remain informed about how their information is protected. If you have any questions, concerns, requests for access, requests for correction, or complaints regarding this Privacy Policy or our privacy practices, please contact Skystreet Real Estate Marketing, 9850 King George Blvd. #313, Surrey, British Columbia V3T 0P9, Canada, or email info@skystreetrealestate.ca. We are committed to addressing privacy concerns in a fair, timely, and transparent manner and will make reasonable efforts to resolve any privacy-related inquiries or complaints in accordance with applicable privacy laws.